COVID-19

During these busy times our average response times can be longer than usual and especially so on a Monday. If you've sent us an email please allow 2 working days before sending any follow up email. How do I know my email was received? When you email us our system creates a 'ticket' on our ticketing system (LAdesk) and sends you a confirmation email. This confirmation email confirms we have your inquiry and it is queued for response. Why did I receive an Out of Office email? Our system automat...

Are you still accepting orders? Yes we are still accepting and processing orders as usual however we are experiencing delays with goods inwards from suppliers, deliveries with couriers and internal operations including delays with dispatch times and customer service related operations. How quickly will my order be dispatched We recommend adding an extra 2 days processing time to accommodate any delays in dispatch and adding 3-5 days to the lead time of most products with the exception of 24 H...