Customer Services Dept Update

Current First Response Time: Generally 1-2 Working Days

Consecutive Response Time: Generally 1-2 Working Days

Status: Green - Steady volume of Tickets and Calls 

PHONE LINE ISSUE - WE ARE CURRENTLY EXPERIENCING TECHNICAL ISSUES WITH OUR PHONELINES WHICH IS CURRENTLY BEING WORKED ON. IF YOU ARE UNABLE TO GET THROUGH WE RECOMMEND SENDING US AN EMAIL OR CREATING A TICKET VIA THE HELP DESK. WE DO APOLOGISE FOR ANY INCONVENIENCE CASUED.