Repackaging Guidance

When returning an item, it is crucial you read and follow our Essential Repackaging Guidance:

  • Please ensure all items are in clean original packaging - failure to do so will affect your refund
  • Please ensure all items are returned as received, i.e.: good condition - failure to do so will affect your refund
  • Please do NOT use sticky tapes to reseal product packaging - failure to do so will affect your refund
  • Please pack all items into a cardboard outer box/boxes to protect product & product packaging - failure to do so will affect your refund

Important Notice: During this busy period we have seen an increase in courier related damages arising from over capacity vehicle loads and increased delivery demand day to day. Please take extra measures to protect your return and we strongly urge you insure any returns.