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We would like to wish everyone a Happy Easter and hope you have a fantastic time with plenty of eggs!
We will be closed on Monday 21st and Tuesday 22nd for the Easter break. We will resume office as normal on Wednesday 23rd.
We ask you to not send multiple emails or tickets during this time as it only makes response times longer for everyone upon our return. Orders shipped prior to closure may be delayed in transit due to couriers also being closed on the national bank holidays,
Current First Response Time: Generally 2-3 Working Days
Consecutive Response Time: Generally 1-2 Working Days
Status: Green - Steady volume of Tickets and Calls
Note: We no longer offer phone support.
Status: Amber - Shorts Delays due to global factors
Product Lead times: We are experiencing some delays with EU Brands due to a variety of global factors have resulted in unexpected lead time delays. Whilst we try to maintain accurate delivery estimates these are sometimes subject to unexpected change. We do ask to allow a minimum of 7 days additional lead time onto orders.